Currently trialing the Microsoft Office 365 Beta. It seems tailored made for small businesses like us. Like many small businesses, we already rely on several disparate hosted services such as email, a SharePoint for collaboration, Skype, Webex, plus some use of Google Docs, and so on, all of which are supplied by different providers, resulting in incompatibilities, lack of integration, multiple signons, etc.
Bringing together all these capabilities under one roof seems attractive. It will also help to ensure everyone is using Office 2010 (no more need to save as 2003!).
Will update as we use it more.
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